My view on anything that meets the pavement – Trucking, Hot Rods, Maintenance – Hang on as I give you my take on the industry

Bud’s morning rant rss

Daily Rant – Customer Loyalty

October 1, 2016

End of the Month and I just closed a $5k job that 24hrs hours earlier was being pulled from our shop. Customer service is the single most important aspect of our business. That first interaction with the company, and the customer focus to follow is the make-it or break-it moment. Due to some usual circumstances… Read More ›

School Bus Maintenance

I have spent the better of the last 16 years supplying various services, products or direct control of the maintenance for some of Arizona’s southern school districts. Recent article in the Arizona Republic focused on school bus safety and the 29% DPS Inspection failure rate, with some as high as 88% or even 100% for… Read More ›

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