My view on anything that meets the pavement – Trucking, Hot Rods, Maintenance – Hang on as I give you my take on the industry

The Service Advisor rss

Daily Rant – Customer Loyalty

October 1, 2016

End of the Month and I just closed a $5k job that 24hrs hours earlier was being pulled from our shop. Customer service is the single most important aspect of our business. That first interaction with the company, and the customer focus to follow is the make-it or break-it moment. Due to some usual circumstances… Read More ›

Hey! It’s Your Truck Odor – Eliminate it!

Good for any vehicle interior. Compact, Full Size, or SUV. Eliminates severe odors*, guaranteed. Not a masking agent. Because Auto Shocker works like a fumigation bomb and will effectively reach places that other products just can’t get to and safely eliminate the odors. It literally seeks out the odor causing molecules like a smart bomb. The ClO2 vapors will permeate the headliner, visors, seat cushions, glove compartment, carpet, floor mats and all nooks and crannies where odors get trapped. It will even clear out your HV/AC unit from mildew musty stale odors!

The “Service Advisor”

Oh yea…. The Advisor, that first face you see at every dealership. The advisor is having a great day, maybe taking a quick sip of the morning coffee and ready to take on everything that comes their way until that first problem walks through the door. Now don’t take it personally, it’s just the reality… Read More ›

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